Sunday, October 24, 2010

Reset Philips GoGear MP3 player

Had a real bad panic attack today while charging my Philips GoGear Mp3 Player. The player freezed on 'Do not disconnect' screen. :)

After a quick google search I found that we do a soft reset by pressing the power button and volume up (+) button together. It didn't work. So I decided to do a hard reset by pressing the reset button (its a small hole next to usb connection socket) with a safety pin. It worked. Thankfully it didn't delete any of the content on the device either :)

137 comments:

  1. should have tried "reset" before the "repair" coz "repair" deletes your data in the device and "reset" doesn't. Thanks that repair doesnt succeed in your case.

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    Replies
    1. Yes Reset works perfectly. Its a small button near the headset area.

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    2. tanq very much..........it works good after a freeze mode by resetting button.......:-)

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  2. Xdxdnie, I am confused now. You mean pressing power button and volume up (+) button is the repair option ? Doing that will erase your data?

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  3. yeah,luckly you didn't delete any of the content on the device.

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  4. you have saved all the content on the device, it is really a lucky thing for you.

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  5. Wrong... power and volume up will NOT erase your music. From Philips tech support.
    -
    Question
    How do I reset my GoGear if it freezes or hangs up?
    -Answer

    Try doing a soft reset.

    Press and hold the Power On/Off key and the Volume + key for a couple of seconds.
    Then switch on the GoGear using the Power On/Off key.

    Note: Your songs and data will not be lost or corrupted by a soft reset.

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  6. That's good to know. This is turning to be quite a confusion.

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  7. i have a problem wd my mp3 philips go gear,it charging but when i open it, it said insert drive F,all my files are gone!pls help me what to do?

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  8. i have a problem wd my mp3 philips gogear it said insert the drive f..all my data are gone!pls help!!!!

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  9. My mp3 is nt switching on...
    i tried ur trick bt it did'nt work...


    plz help
    reply me
    punitmh@ymail.com

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  10. Punit Can you provide more information about your problem ?

    ReplyDelete
    Replies
    1. have tried hard reset but still not working , please help?

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    2. my Philips go gear mix 4gb keep saying updating 100% but it has freeze on me I can't access my work

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    3. i cant play my music! plz help

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  11. What do I do if my go gear mp3 is not turning on. Help me.

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  12. gosh thisphilips go gear is really confusing mine isnt moving theres jsut a green screen and computer and the mp3 and a wire in the middle im really angry :c

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  13. pls. help my mp3 doesnt work when i press reset it doesnt work until now.... when i press reset and then the on/off and the volume nothings happen its only desplayed PHILIPS then it off pls. email me piamamio@yahoo.com... thnks

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    Replies
    1. my Philips gogear has the same problem i would suggest you ring them and do what i did and tell them how poor their service is and tell them that if they can't help you that you will contact customer care for your country because that worked for me

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    2. same here with my gogear 4gig.. i tried the reset button at the bottom and also tried the soft reset. it just shows philips, welcome. then nothing.

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    3. same here.... any solution ?

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    4. I have the same problem. I have very important recordings on my device which I have recorded today. I wanted to download it on my computer, but my gogear suddenly died. It just shows hello screen and thats all. No kind of reset works. Comp doesnt see it. When I plug it is switching on and off constantly (the same when I hold start button).

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    5. mine too just says philips even after a reset and I had this thing for five yrs no problems until now

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    6. Same to what will we do plz help me frz..

      kskrish75@gmail. Com

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  14. Replies
    1. Hello, could you please tell me, what might be happened if i can't turn on my Mp3 at all? It was charging, when i switched it off and decided to turn the mp3, it didn't react at all. Nore even the reset button.
      please tell me that it still will work and isn't completely dead.

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  15. How can I delete all of the music that is on my Philips Go Gear. I've listened to the same music for a year now. And I would like to completely change out the music. Please help. How can I download songbird program to another computer. The computer that originally had the program belonged to ex-boyfriend.

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  16. Thank god I found this. Mine just froze and I did the soft reset and it worked. Oh, I did not lose any files.

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  17. I don't know why people buy Philips GoGear products/MP3 Players if (some) people know it will freeze up on purpose, because that's how the Philips Company made it function like that, so you would have to go online and search up information on how to unfreeze it (if it froze up).
    Why can't people just buy a different MP3 Player from a different company? Touch screen or not? Not saying that the Philips Company is the worse company in history, but I'm just saying if you want to buy a great product (that DOESN'T freeze up on purpose for no good reason), and you don't have to go online and search how to unfreeze the product, why don't you just buy a product that DOESN'T? It's that simple! And you guys should read the complaints and description (what I do to get the best product possible), before you buy an MP3 Player that you THINK will work great for you. (This is only my opinion).
    I suggest that everyone that has trouble with the Philips Company should complain to them about it. They shouldn't make products that glitch up and freeze, just to waste your time searching how to fix it! You should buy a product that works great right when you turn it on!
    I recommend that everyone should buy products/MP3 Players from Android/Samsung or Google, for that matter. One of the COOLEST MP3 Players that I've laid my eyes on is the Samsung Galaxy Android Player 5.0! Search up the name if you want to see what it looks like. (And not much bad complaints. Actually, I think none).

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    Replies
    1. Many of Phillips mp3 players work wonderfully and are affordable. Its worth it freezing up every now and then for 50 bucks and 1000 songs. They're durable, decent priced, get the job done. I've had mine for two years and this was the first time I had a problem. I've also used Phillip GoGear products for about 5 years now and I think they are great for those of us who don't want to invest so much into a thing to just play music. So to anybody being warded of by this comment, just know from my experience, Phillips is a great choice. :)

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    2. you are right my gogear is still working and it is over 3 years old now and is still working like it came from the factory Phillips mp3 players are the best durable stable and good build

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    3. True Battery is Crap and requires a constant charge after a few charges. I had to buy an external battery for mine and now it just sits ona fully charged screen while I have it hooked up and then dies immediately after I pull out connector. Im going with a new software next time I get some liquid cash to blow.

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  18. i was install the frimware gogear spark and the loading screen on device cant be stop, then i reset the device and repair cant be prosess.

    plis replay me on hakki_bovver@yahoo.com

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  19. my gogear connect is frozen on the unlock screen and when the screen goes to sleep I cant use any of the buttons to turn the screen back on. What do I need to do. I have also tried to reset it and it doesn't do anything.

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  20. my philipMp3 when it turns on,it displays PHILIP.and then it displays updating.....showing d spinning clock.I tried to reset it but it doesn't do anything.What's wrong with my mp3?...pls help me.pls reply me @ amya_03@hotmail.sg

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  21. hey everybody,can someone tell me what is the problem with mine philips GO GEAR mp3 player.When push the button to turn it on,it turns good,but when i want to open song lists or go anywhere else it won't do it,I push all the buttons but nothing happens.And when I want to turn it off,it don't turns off.What is the problem and how i got to solve it? please reply.

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    Replies
    1. Have you tried resetting the device as described in this blog post. Otherwise you might want to get in touch with the customer care.

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  22. Thank U so much ............... My Philips GoGear Raga 4GB started again after i reseted it ............ Thank u so so so very much .........................................

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  23. I'm having a problem with my Philips GoGear because I can't seem to connect it to wifi. I've tried two different wifi locations, and when I enter the net password, the device connects for about two seconds, and then disconnects. I don't know how to install any new software or firmware to it if I can't connect to the internet! Frustrated about this. I've tried resetting it using a paperclip, but that didn't work.

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  24. Please help me :
    My Philips GoGear device won't turn on, I just put it on my table and took a shower and when I got back it would'nt turn on... When I tried to charge it using the usb thingy to connect it to my laptop, it could sense my mp3 but would'nt show on the "My Computer" thingy... and when I take it out and try to turn it on it still won't turn on o_O
    please help me

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    Replies
    1. Same Problem with my device! Dont know what to do

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  25. When my Philips G0Gear MP3 device turns on, it says it's updating and stays at 20% and freezes. Have tried the soft reset, but it doesn't work for me. Thanks for your help.

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    Replies
    1. hey i have got da same problem can u tell me wat exactly u did to repair it...??

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    2. For anyone who have the same problem, I had it too and nothing worked what I found on net. Reset, repair, even upgrading the firmware did not work, it got stuck in the "updating 20%" mode.

      I could fix the device with this method:
      - connect to PC with USB
      - now reset the device with pin
      - it asked what I want to do - I selected the first option to sync files. The other option is to only charge the device.
      - on the PC the SongBird is started automatically, close it after it is started
      - open windows explorer, and find your device, it should have a letter, mine was "G:"
      - right click on it and select format - CAUTION - this will destroy all data on your device! Make sure you format the right device!
      - after formating reset the device again - now it quickly updates itself, and it is started correctly.

      Hope it helps.

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  26. Ny Mp3 wont turn on. And i tried resetting it as recommended but it still wont turn on.. What can I do.? Please help!

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  27. I got my go gear vibe 8gb for christmas. Charged it loaded it listened, enjoyed... It died charged it worked fine died again.... Now says its fullycharged but wont turn on. Pluged it back in... Says its charging...had it turn on...turned it off... Then fully charged... wont turn on. Tried the soft reset. Nothing. Tried the reset button nothing. Not impressed. No water exposure bran new well cared for why is it doing this? I thought phillips was a amasing company but this site has me question... Charge load listen enjoy repeat. Not fight to have it turn on search for advice fight some more glitch right from the start... Is this a return go with diffrent company? We didnt have this problem with the monster high cheap kids mp3 player!

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    Replies
    1. Yep! exactly what mine did. Popular Mechanics must have been taking cash when they described this as sturdy. It is no more than a Flash drive now that wont do a thing I want it to do.

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  28. I have Phillips Go Gear from a few years back. This model charges and turns on but only get the Phillips logo on screen. Disk is making a clicking noise. I think it may be beyond repair. I have done soft re-set, hard re-set, etc. but can no longer access my music files. :-(

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  29. My philips GoGear MP3 (2GB) doesn't turn on. It was bought 4days ago and it was ok till yesterday. When I connected it to my PC, it asked for a firmware upgrade and I pressed OK. Then, it did something and from them onwards it is dead. I downloaded GoGear SA3MXX Device Manager from philips website and it recognized the device,but failed to upgrade/repair. Not sure what to do. I am planning to visit the service center. I tried hard reset but no use. It simply does not switch on (even I cannot use it like a usb device!)
    Can anyone of you suggest? my email: pullasreen@yahoo.com

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  30. iv got a phillips go gear mp3 which has all my files on it including a lot of work but cant seem to access the disk anymore
    every time i connect it to the pc it just shows that it is charging
    any ideas guys???

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  31. My Go gear is doing the same thing. I had charged it and was deleting some files and had to leave. Left it charging. When I came back, it was fully charged but shows the PHILLIPS screen with the www.philips.com/welcome webiste displayed at the bottom. After reading here, I tried a soft reset and full or hard reset and neither will do anything. As long as it is plugged in I have the screen but as soon as I unplug it from the computer - nothing can't turn on or anything. Oh... also even when it is plugged in... the computer won't recognize it. Any suggestions besides the trash? Thanks

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  32. thanks thanks..........i am saved.......

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  33. Hello can someone help me please? I have just downloaded some new files on to mu Philips GoGear RaGa 4GB and it seems to have transferred songs from Songbird off the MP3 as they are no longer there, and wheni try to play them in SongBird it says the file cannot be found.

    Not all files have gone, but most have. My playlists are empty. I am upset and full of panic.

    Does anyone know where SongBird transfers the files to or how to reinstate them? I've checked the trash folder on my pc and thats empty so they're not there.

    Any advice you can provide will really help as i am at a loss as to what has happened.

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  34. MY MP3 SAYS IT'S FULL, BUT IT ISN'T AT ALL?

    Infact i deleted all the songs and left 1 can u plz help me?

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  35. Thank You So Much, I Had A Panic Attack When Mine Froze But I Did The Soft Reset And Didn't Lose Any Files!

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  36. MY go gear mp3 dosent get connected with my pc. i am having the window7 version in it. although it froze showing amassage connect and play? plz help me out

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  37. m stuck... i've overloaded my mp3 player. it is giving unable to create database; connect to the pc n create 5MB free space. plzzzz help...
    plzzzz temme how to fix it....

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  38. I have a question. My Philips go gear model number SA2VBE08K/17 keeps staying on the volume screen. I press play and it takes me to music screen but if i let go of the play button it goes back to volume screen. I can't even turn up the volume on that screen either. I already reset it and it didn't work and i also did the repair on philips songbird and it says it takes 5 min or less to reset it and I waited an hour and it didn't do anything. Is there anything else I can do with it. O and I cant turn off the mp3 the only way i can is by pressing the reset button. Thanks

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  39. mines say ok disconnect but i reset it aint nun working still

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  40. Well I don't know why and what the problem was with my Philips GoGear RaGa SA3RGA04RN/02 but I pressed the reset button at the bottom with a pen for a few seconds and it worked!! I went to use my mp3 player this afternoon and it wouldn't power up but was fine this morning. So thinking maybe there wasn't enough charge I plugged it into my computer but it wouldn't do anything not even show a usb device is plugged in, as soon as I reset it, it started charging and computer found the mp3 player. After charging, I unplugged safely and it turned on and all was fine, everything was still on the mp3 player nothing was lost. So for me the reset button has worked and hadn't lost anything- phew. Problem solved- Thanks.

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  41. help please, when adding new albums to my philips , it doesnt show the new title but places them under existing ones in random order . why ?

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  42. Help my Philips aria has stopped responding. It charging fine but all I get is the Philips screen and then it goes blank. I have done both the soft and hard reset but it still not responding. AArrgghh! What do I have to do to get it working again? Please help. Email me at bgirl175@hotmail.com.

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  43. HI! Can anybody help, there are lot of music files in my philips gogear but it says no files in the folder view

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  44. mine stopped responding after a software update, doesnt even power on. Cant repair it because error pops up. Reset also doesnt work. What to do?

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  45. mine wont turn on eiher. tried the reset hole. nothing. spent all night charging it, but says no charge. if press lock/unlock, display comes up for few seconds, saying its doing 'something' then goes blank. 24 hours this has been going on. had no trouble with it up to now. see im not the only one with the same problem.

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  46. Hi I have got problem with my GoGear too. It was working properly one month ago and after sometime I wanted to record something. I found out that it doesnt switch on. so I thought battery should be flat. I connected to laptop and it turned on but it froze on the PHILIPS screen. if I disconnect it, it just black screen and non of the keys work. I tried soft reset and hard reset as well. non of them working. What do you think is the problem?

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  47. help pls my go gear SA1350 doesn´t play music anymore i try to update via firmware but it doesn´t detect my go gear when i conect it

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  48. My go gear mp3 got frozen on updating....100%. After I finished it's charging. Please give me a solution on this problem.

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  49. Please give me a solution on my go gear philips mp3 2gb. It has frozen on " updating 100%"

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  50. I'd be glad if somebody can help me with this. My GoGear ran out of charge a few days ago and the moment i plugged it into my laptop, the screen started fluctuating. It won't charge and nothing shows up, the screen's light goes on and off suddenly. It just fluctuates like crazy! I tried reset and all sorts of method but it just won't charge, and I also can't switch it on since it ran out of battery.
    Can somebody please help, if you don't mind?

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  51. My gogear frozen earlier i used the repair it seemed to had not worked at the time but then i tried reset then it worked but a few hours later when i was putting more songs on it it came up saying no songs found.
    please help

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  52. Hi, I have philips GOgear Mix. It worked fine for a few days...but now when i connect it with my laptop, it is unable to diaplay any of the music files contained in the player..plz help...

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  53. have got phillips gogear. put the volume limit to the highest and when i go to turn it up it doesn't go past 20 and a message pops up and says, 'long hours and loud music damage hearing' anyone know how to just put the volume to its max?

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    Replies
    1. It's crap if you can't put the volume to it's max! That's something to do with the EU regulations i think.

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  54. Hi, i have a philips Gogear mp4 4gb
    i want to help because my mp4
    is not read in my computer
    how to solve my problem please help

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  55. i have audionic drean7700 mp3 player and it turns on for 2 secs then bye bye is written and it goe off!!
    how can i repair??

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  56. I have an old philips gogeear hdd070/05. I upgraded firmware and use latest version of jukebox to transfver music. I can sync the device ok but when I disconnect it from the PC and try to view music on the device, there are NO files there. Tried multiple resets - same issue. Has anyone experienced this / know how to fix?

    Thanks

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  57. I am trying to find the reset button on my Phillips gogear 30gb. The only hole I see is the mic hole. please help

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  58. Help! After I downloaded a book to my Philips Go Gear Vibe mp3 player, I got a msg that there is not enough space to create a database, and to connect to a PC to create 100MB of free space. I have a Mac, and access to a PC, but no idea how to create that free space. In the past when the mp3 got full, I'd get a msg about that and would just delete some files. Any ideas? I did push in the reset, but no effect. I also tried the on button/volume and no effect.

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  59. My phillips go gear mix will not register on any laptop what shall i do

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  60. my philip go gear mix will not register on any laptop

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  61. hi got a phillips gogear sa19xx got file sytem error how do solve this if possible

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  62. My philips go gear spark screen has horizontal lines and i know that the screen has to be replaced. Can i actually replace it ? Where ?

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  63. the PC and laptop both does not recognize the go gear raga. i tries all kinds of resetting and it still has not worked. customer service sucks.
    maybe we should all have a class suit against philips.

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  64. Same I have the same Problem... did you fix it?

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  65. my go gear mix cannot be detected by laptop . what can i do ? i have done so many things include the reset thing but still not work for me . please help me , really need it . thank you

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  66. I hv been facing the problem of memory full issue even though i deleted all files
    it shows only 7mb space free on my philips go gear mix 4gb
    Wht to do plz help me out ...

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  67. hello,
    im having issues with my gogear battery. when Im charging , it is totally fine, I can open my screen, play music, videos. but as soon as I unplug it from the charger, the battery drains a heck lot. It was charging with 70 % battery and after a few seconds it turns 55 % battery and if I prolong , the battery dies. i have to now at all times charge and play at the same time. this is becoming really annoying. Please help. why is this happening and what can I do to stop this ?

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  68. after i formatted my gogear as ntfs it cannot appear on my PC, what can i do ?

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  69. the PC and laptop both does not recognize the go gear raga. i tries all kinds of resetting and it still has not worked. customer service sucks.
    maybe we should all have a class suit against philips.

    ReplyDelete
  70. Hi. can anyone give advice on my go gear mp3 keeps locking when i try turning on ?

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  71. For those who had no success with both soft and hard resets: I just kept trying it, maybe 150 times, while plugged in (USB) and eventually the device did reset and began charging, and was accessible in Windows. Prior to that it was completely dead and not detecting in Windows. After doing the hard reset, NONE of the data was lost.
    So don't give up - keep trying at least several dozen more times before you bin the player or hurl it against a wall. Of course, there may be some satisfaction to be had by hurling it against the wall, and I wouldn't want to spoil that moment for you.
    Good luck.

    ReplyDelete
    Replies
    1. I'm going to keep trying to reset it. My is only less then 3 months old. I have some files that i don't want to loose. I plug it in before i went to sleep and went to wok and found out it didn't work. I try it with all my plugs I have for my mp3 players and none of them work. It sound like this is a common problem with this Philips model. I usually buy Philips brand because they lasted longer then other brand that i tried. This is the fist one i every had that lasted this short of period. The company stated I should let it charge for 20 hours to see it work with the reset. Did you did that?.

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  72. Hello,
    Please help me out on this,
    My GoGear 2GB is not detecting on any oft the computer. is getting charge when i connect but my data is not showing in PC.
    I have reset 2 times but no use.
    I am not able to add or remove any song.

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  73. dont remember my password, the screen is locked. Any Advice please?

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  74. Hello my go gear raga makes irritating sound the moment the light goes off from the screen. The song also becomes slow. Please help. Thanks.

    ReplyDelete
    Replies
    1. I have the same problem. Have you solved it?

      Delete
  75. I have a 2gb go gear. I can't the files. I deleted them and they are not showing on the mac but they are still on the mp3 player. Did reset several times but the files are still there. Anyone with any advice on what I should do?

    ReplyDelete
    Replies
    1. repair with Philips device manager

      Delete
  76. Hai ,
    I have a problem with my philips go gear mix.
    Whenever i click on the MUSIC icon it says NO SONGS FOUND or NO ALBUMS FOUND or NO ARTISTS FOUND.
    So i have to access my songs by going to FOLDERS icon.
    plz help me fix this problem

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  77. i am an idiot. i encrypted my philips go gear mix 4 gb with bitlocker.it was successfully encrypted. i switched it off. after some time when i started it again it hung on the PHILIPS label. i tried the tricks given above it started to show low battery sign. it is still hung up

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  78. Hi my go gear ariaz 8 gb is not turning on.
    I tried to use the usb cable on laptop to charge it but still nothing.
    Can someone hlp me ��

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  79. Ya it worked perfectly.

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  80. Hi, I am having this same problem with a bit of difference that when i reset the device, it starts working.
    But then I connect it for the charging purpose and it freezes again.

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  81. hi, i hav philips go gear mix , once memory was full and it was showing to delete some content......i connected it to pc and deleted most of the songs but it was showing again to delete the content.......when ever i switch on mp3 player it was showing no songs even when there are songs n there is free space in it.........the songs are playing through folder view mode .......but i cant shuffle or listen all the songs...........how can i fix the problem........can any one help me guys........i tried reseting it through hard n soft reset both...but of no use

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  82. When I try to start my GoGear(SA2628/37), all it does is display the PHILIPS screen and then turns off. When I connected it to my Windows XP computer, the mp3 player says OK to disconnect and the computer says USB device not recognized. Therefore, I cannot use device manager repair.

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  83. Hi, mine is saying ok to disconnect when i try to charge and actually doesn't charge. I tried the reset options, still the same. I don't care if the mp3 doesn't work anymore, i just want to retrieve the music. HELP ANYONE.

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  84. Hello, I have Philips Go Gear Ariaz 8MB.
    The speaker doesn't seem to work anymore.
    When I try to play recorded tracks the device shows it is playing
    it but I can't hear anything.
    It worked, then it didn't work, then it worked, then it didn't and now it doesn't.
    I tried reset and it didn't make a difference.
    Thank you for any advice. E

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  85. help me
    my go gear isint showing anything in music though it has songs
    what should i do?

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  86. okay so i have a Philips GoGear Minidot
    one day i tried to on it and the light turned green and it just stayed like that ....nothing happens
    my computer cant recognise the device anymore but the light turns red as if its charging and then it becomes green again\
    i tried to reset it but nothing works
    PLEASE HELP!!

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  87. My Philips gogear raga 2gb was kept for long time. Today when i found.i kept it for charging it is charging but not opening.please help

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  88. My Philips GoGear mix 4gb is showing memory full, but I have deleted all the music. I actually use it to record lectures, but now it is not recording and displaying 'memory full'. Help me guys plz..

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  89. I have Go gear Spark 4gb. Suddenly after the battery was empty, I cannot charge my MP3. When I connect it to laptop, computer, the light is on and there is a phiips logo come in, but it not charge even if I connect it for an hour. It didnt respond. When I connect to laptop, it is not connected. Laptop cannot recognize the mp3. What should I do?

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  90. my philips gogear is not working and not tuning on even ...........

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  91. Had a similar problem. Plugging in/out several times and a hit on the reset (not to be confused with the MIC hole!) did the trick after a while.

    Preferences and songs intact.

    Model: Philips Go Gear Ariaz 8GB. Got it at a firesale for like $20.

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  92. My PHILIPS GOGEAR MIX(PHILIPS GOGEAR SA3MXX) I have tried update on my philips and it showed update failure and it is not powering on and tried to repair using v+ and it also didn't worked.. i tried to reset but it is also not worked its not powering on anyone please suggest me any idea how to turn on it please help me....


    Thank you.....

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  93. guys mine just has a few white dos on the screen

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  94. my all new philips gogear mix is not starting it only starts with a philips label and donot proceed it has been totally hanged even when i used reset button. after starting philips label comes and remains there so i have to wait for it to discharge. please sir help me out of this problem.

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  95. I have a Philips GoGear SA5MXX. It starts, my laptop recognizes it bu asks for format, when I format it, a window pops up saying Windows was unable to complete format. I downloaded the device manager it says that the firmware is up to date.Repair doesn't work as I have tried pressing the vol+ button when connecting for good 2 minutes.When I press the reset button the screen freezes. Please help.

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  96. Hi I've got a Philips GoGear 2gb... Somehow, my kids have deleted all of my music from it, it was nearly full!!! Is there any way I can retrieve it?? Or do I have to start all over again..?? Thanks.

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  97. please help me my philips gogear mix is saying memory full.
    i format it then i reset itanda also tried to remove things
    but it is saying memory full each time when i was going to record voice

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  98. I have deleted a asdkmm.lib file while formatting my gogear! an d now it is not working properly. Says no songs found. Pls Help

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  99. my commputer stopped recognizing my Philips GoGear SA1ARA08K/17 and I recently downloaded music and itts working fine, but at the same time the battery shows a red bar. My comp still not showing its connected and wont charge.
    I have reset it several times and the philips manager I have reinstall but that doesnt seem to work either.

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  100. Thank you so much for the info on the reset button...It started perfectly with no loss of content...bit of a panic situation ...great advice...cheers

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  101. thank you for the reset button advice...worked perfect...cheers

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  102. Taking the discussion further here it be added that my Philips go gear mix which i bought solely for recording purposes did the great thing meant for me. Yes it simply let loose all my recordings on it for no reason and without warning. It happened this way. The device was in great working condition,had all my recordings intact,played files wonderfully n so on that the device had been deviced by d devicer to do.That was what it was like when I switched the device off and didn't use it for a month. But today (it's Sunday here, when u want to relax n do something good for yourself) i switched on the device only to painfully realize that all my recordings have been wiped out for no reason.I am now unable to retrieve d recorded files as I have tried through my pc. Kindly suggest me wat I should do. Anyone please!

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  103. Today I Panicked: I was listening music and my go gear mp3 just stopped. I looked and it was not turning on. Everything went black. I new It had full charge so battery was not an issue. I turned it to a back usb in my computer... nothing...
    I got here and read about the reset button! THANK YOU!!!
    I'm listening my music again :)))))

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  104. My Philips Gogear is showing empty battery though it has full charge in fact the symbol showing lines of battery symbol is showing empty though it is full. Tried Reseting and even factory reset nothing worked. Suggest me to show the battery full or some lines to know the percentage of battery.

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