Somewhere over the ocean, en route to Hanoi on Cebu Pacific Air. I woke up with a parched mouth. Careful not wake the sleeping passengers, I whispered to the flight attendant for a glass of water. In the soft glow of the cabin lights, the flight attendant looked angelic. She said in a sweet voice '15 Pesos Please'. Cut to reality, crammed in the middle seat and my wallet safely stowed in the overhead compartment, I just couldn't believe the absurdity of it.
Forget the dancing flight attendants (See it on Youtube) and rock bottom ticket prices. Without basic services like a free glass of water, you can't expect any brand loyalty. Budget airlines do have to walk a tight rope in these trouble times, but they can't be this frugal.
What is your take on this? Share your experiences on budget airlines.
I can't speak to other budget airlines in SEA, but I flew Cebu Pacific a few years ago and got the impression that they scam you in every way they can. We showed up to the airport 1-1.5h hours before our flight and the queues were jam packed. We didn't get anywhere close to the front before our flight hit the final call, and they made no effort to try to get people with earlier flights to the front of the line. We ended up needing to buy new tickets.
ReplyDeleteYou had to buy new tickets. Unbelievable !
DeleteI fly Cebu Pacific for leisure travel, business travels always with PAL. With great fares, I think I can forgive them for selling water 35,000 feet above South China Sea. Peace.
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