Somewhere over the ocean, en route to Hanoi on Cebu Pacific Air. I woke up with a parched mouth. Careful not wake the sleeping passengers, I whispered to the flight attendant for a glass of water. In the soft glow of the cabin lights, the flight attendant looked angelic. She said in a sweet voice '15 Pesos Please'. Cut to reality, crammed in the middle seat and my wallet safely stowed in the overhead compartment, I just couldn't believe the absurdity of it.
Forget the dancing flight attendants (See it on Youtube) and rock bottom ticket prices. Without basic services like a free glass of water, you can't expect any brand loyalty. Budget airlines do have to walk a tight rope in these trouble times, but they can't be this frugal.
What is your take on this? Share your experiences on budget airlines.
